Hello,
I’m sorry to see this review. Just to be clear, your order was shipped on time (28th of July) with Posten.no (Norway’s national postal service) and handed over to USPS in the US, where tracking shows it was delivered. When you told me it hadn’t arrived, I started contacting both postal services and got back to you as soon as I had any news. This took about five days, which I agree is longer than ideal, but their reply was slow due to low staffing.
The fastest way to solve this is for you to contact USPS, which I asked you to do three times. You declined and then stopped replying. Two days later, this “scam” review appeared.
Of course, you’ll get a refund if the package truely never shows up, but right now we’re still trying to locate it, and it’s far too early to start calling me a scammer or sending harassing and threatening messages.
This is a passion project, and I put a lot of effort into treating people fairly and being transparent. I’m still happy to help with USPS or open a claim if you’d like to get this resolved. You are always welcome to contact me, or reply to my previous message.
--- Mathias from Nomods
